Last Updated: 08-09-2024

At Pay.Inxa.one, your privacy and the protection of your personal information are our top priorities. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We collect information you provide to us, information collected automatically, and information from third parties:

1.1. Information You Provide

• Account Information: Name, email address, phone number, date of birth, and identification documents for KYC (Know Your Customer) purposes.
• Payment Information: Bank account details, credit/debit card information, and billing address.
• Customer Support: Communication data when you contact us for assistance.

1.2. Information Collected Automatically

• Device Data: IP address, browser type, operating system, and device identifiers.
• Usage Data: Interaction with our platform, including pages visited, features used, and transaction history.

1.3. Information from Third Parties

• Verification data from credit bureaus and identity verification services.
• Payment information from banks and payment networks.

2. How We Use Your Information

We use your data to:

• Provide and improve our services.
• Process transactions and verify user identity.
• Ensure compliance with legal and regulatory requirements.
• Prevent fraud and enhance security.
• Communicate with you about your account, transactions, and updates.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1. With Service Providers

• Payment processors, identity verification services, and analytics providers.

3.2. For Legal and Regulatory Compliance

• To comply with court orders, laws, or regulatory requirements.
• To report suspicious transactions to authorities under AML/CTF laws.

3.3. Business Transfers

• In case of a merger, acquisition, or sale of assets, your data may be transferred.

4. Data Security

• We use industry-standard encryption and secure servers to protect your data.
• Access to personal information is restricted to authorized personnel only.
• Regular security audits and vulnerability assessments are conducted.

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data where applicable.
• Objection: Object to certain uses of your data, such as marketing.
• Data Portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at [email protected].

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for platform functionality.
• Analytical Cookies: To understand usage and improve services.
• Marketing Cookies: For targeted advertising (optional, based on your consent).

You can manage your cookie preferences through your browser settings.

8. International Data Transfers

If you are located outside the region where our servers are hosted, your information may be transferred internationally. We ensure such transfers comply with applicable data protection laws.

9. Children’s Privacy

Pay.Inxa.one is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or platform notifications.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Mail: Pay.Inxa.one, 111 Queens Road Hong Kong

By using Pay.Inxa.one, you acknowledge that you have read and understood this Privacy Policy.